FAQ

This is available to customers via support.softlinx.com

How does settings inheritance work in the web portal?
There are three levels in the settings hierarchy for portal.rpxfax.com. 1. Server settings - Administration > Manage > Settings 2. Department set...
Mon, 8 Mar, 2021 at 3:12 PM
Can a forwarded number be included in the page header?
The Fax Header (TSI) can be set for outbound faxes. In the web portal, go to "Administration", "Settings", "Fax Options", &quo...
Tue, 9 Mar, 2021 at 4:41 PM
Will active faxes fail during porting?
Porting occurs automatically through our carrier. Any active calls will be routed based on whatever the connection was at the start of the call, so ther...
Mon, 15 Mar, 2021 at 3:50 PM