FAQ
This is available to customers via support.softlinx.com
The Fax Header (TSI) can be set for outbound faxes. In the web portal, go to "Administration", "Settings", "Fax Options", &quo...
Tue, 7 Sep, 2021 at 11:02 AM
Porting occurs automatically through our carrier. Any active calls will be routed based on whatever the connection was at the start of the call, so ther...
Mon, 15 Mar, 2021 at 3:50 PM
Yes, we can modify the number of active lines that are sending at once. For example, if a destination device is an older fax machine that can only handl...
Thu, 1 Jul, 2021 at 4:23 PM
HTML Header Setting The HTML header is only relevant to email2fax. Turning on the HTML header results in the HTML file being placed on the first page of the...
Tue, 29 Jun, 2021 at 11:59 AM
Please find a telephone number breakdown example for 978-881-0560 below. 978 - area code (or NPA) Area codes bring a call to the larger geographic region...
Fri, 13 Aug, 2021 at 11:47 AM
"Pages Sent" and "Billable Pages" are different parameters. "Pages Sent" is based on the actual number of pages sent. "...
Tue, 7 Sep, 2021 at 5:32 PM
Login to portal.rpxfax.com as administrator, navigate to settings ---> Preferences ----> add up to 4 email addresses under the status notification sec...
Tue, 3 Jan, 2023 at 10:32 AM
Cloud: No SSO: [setup.exe] /quiet INST_PRINTER="1" Microsoft SSO: [setup.exe] /quiet INST_PRINTER="1" SSO_TYPE="...
Tue, 26 Mar, 2024 at 10:06 AM